Hosted telephony is a service that lets businesses make and receive phone calls using their broadband internet connection. Rather than having a physical phone line installed in your office, hosted telephony uses your existing internet connection to provide telephone service. This can be a great option for businesses that want the benefits of a landline phone without the expense and hassle of maintaining their PBX system. Let’s take a closer look at how hosted telephony works and some of the benefits it can offer your business.

What is hosted telephony?

Hosted telephony is a cloud-based communication system that uses the internet to route phone calls. Calls are placed and received through an IP network, instead of the traditional phone network. Hosted telephony can provide a number of benefits for businesses, including lower costs, scalability, and increased flexibility.

One of the biggest advantages of hosted telephony is that it can save businesses money. Since calls are routed over the internet, there is no need to maintain a separate phone network. This can lead to significant savings on infrastructure and maintenance costs. In addition, hosted telephony systems are often much more scalable than traditional systems. This means that businesses can easily add or remove lines as needed, without having to invest in new hardware. Finally, hosted telephony systems offer increased flexibility when it comes to features and functionality. Businesses can choose from a variety of features, such as call forwarding, voicemail, and caller ID. And because the system is hosted remotely, there is no need to install expensive equipment on-site.

How does hosted telephony work?

The idea behind hosted telephony is simple: instead of having an old-fashioned physical telephone system on your premises, you use VoIP connections to communicate through the cloud. This means that all calls are processed and controlled by our software – acting like any other phone call whether it’s made by one person or many people working together at once!

How does Hosted Telephony work

What kind of businesses can benefit from using a hosted telephony?

Hosted telephony can offer a number of benefits for businesses of all sizes. Perhaps the most obvious benefit is that it can help to reduce costs. With hosted telephony, businesses can avoid the need to purchase and maintain their own on-site PBX system.

In addition, hosted telephony can offer increased flexibility and scalability. As your business grows, you can easily add new lines and features without having to worry about capacity constraints. And because hosted services are hosted off-site, they can be easily accessed from anywhere with an Internet connection. This can be a particular advantage for businesses with employees who work remotely or who travel frequently.

How reliable is hosted telephony?

Hosted telephony is an affordable and reliable way to communicate with customers. As long as you have a stable internet connection, they’ll be able to deliver high-quality voice calls that will always come through!

The improvement in broadband speed and connectivity is encouraging businesses to switch from traditional phone systems to hosted phone systems.

Is Hosted Telephony the same as VoIP?

Hosted telephony and VoIP are both technologies that enable businesses to make and receive phone calls over the internet. However, there are key differences between the two.

Hosted telephony is a managed service, which means that the service provider takes care of all the complex technical set-up and day-to-day maintenance. VoIP (Voice over Internet Protocol.), on the other hand, is the method for making calls.

Hosted PBXs and VoIP both working together provide an excellent platform and way of communication for any business.

Hosted telephony is a great way to improve your business phone system. It’s easy to set up, and you can use it with your existing phones and network. Plus, it’s affordable and comes with lots of great features. If you’re looking for a new phone system for your business, hosted telephony is definitely worth considering.

Want to find out more about how you business can benefit from hosted telephony? Book a call with one of our experts