If you use WhatsApp, you need to be aware of the latest scam that is making the rounds. This scam, which is known as the “Hi Mum” scam, targets WhatsApp users that involve scammers pretending to be a family member. Here’s what you need to know about this scam so you can protect yourself and your loved ones.

‘Hi Mum’ WhatsApp Scam message

How the Scam Works

The “Hi Mum” scam works by targeting WhatsApp users with a message pretending to be a family member. The message includes a phone number that the user is instructed to message. However, when the user messages the number, they are asked to financially help the “family member” and request personal information such as credit card numbers or bank account information. Once they have this information, they can use it to fraudulently charge the user’s credit card or drain their bank account.

A similar scam earlier this year cost users £1.5 million between February and June and was reported 1,235 times to the national reporting centre for fraud and cybercrime.

How to Protect Yourself

The best way to protect yourself from this scam is to be sceptical of any message that comes from any number you don’t know. If you receive such a message, call the number that is provided to confirm their identity. You should never give out personal information such as credit card numbers or bank account information unless you are absolutely certain that you can trust the person who is asking for it.

If you think you may have been a victim of this scam, you should immediately contact your bank or credit card company and report the fraudulent charges. You should also change your WhatsApp settings so that only people who have your contact information can message you. This will help to prevent scammers from reaching you through WhatsApp in the future.

If you’re a business and want to protect your employees and devices then MRD technologies also have a Mobile Device Management service that offers mobile security to keep your devices safe, secure and private.

The “Hi Mum” WhatsApp scam is just one of many scams that target unsuspecting users. By exercising caution and being sceptical of any message you can protect yourself from becoming a victim of this or any other type of scam.